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Privacy Policy

We value the privacy and security of our users' personal information at SimplyAssist.us. This Privacy Statement describes how we collect, utilize, disclose, and safeguard the information you provide to us. By using our website and services, you agree to the practices outlined here.

Information Collection

1.1 Personal Information:

We may collect personal information such as your name, email address, contact number, and other relevant details when you voluntarily provide them to us through our website or during communication with our support team.

1.2 Non-Personal Information:

We also gather non-personal information automatically, including IP addresses, browser type, device information, and browsing patterns. This data is used to improve our website's functionality, analyze trends, and enhance user experience.

2. Information Use:

2.1 Providing Technical Support:

We use the information you provide to deliver personalized technical support and resolve any issues you may encounter. This includes troubleshooting, diagnosing problems, and providing appropriate solutions.

2.2 Communication:

We may use your contact information to respond to your inquiries, provide updates about our services, and deliver important notifications regarding changes to our policies or terms of service.

2.3 Improving our Services:

We may analyze user data to enhance our website, services, and customer support. This includes identifying trends, conducting research, and implementing improvements based on user feedback.

3. Information Sharing:

3.1 Third-Party Service Providers:

We may share your personal information with reputable third-party service providers who assist us in properly delivering our services. These service providers are required to protect your information and use it only for the purposes that we specify.

3.2 Legal Compliance:

We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or prevent fraud or illegal activities.

4. Data Security

We use industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. However, no data transfer or storage technique is completely secure, and we cannot guarantee complete security.

5. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for third-party websites' privacy practices or content. Before sending any personal information to any third parties, we urge that you read their privacy policies.

6. Children's Privacy:

Anyone under the age of 18 is not eligible for our services. We do not collect personal information from children on purpose. If we discover that we have gathered information from a child inadvertently, we will erase it as soon as possible.

7. Changes to the Privacy Policy:

Any changes will be disclosed on our website, and the new policy will take effect as soon as it is posted. To stay up to date on our data practices, we recommend consulting this page on a frequent basis.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.

By using our website and services, you confirm that you have read and comprehended our Privacy Policy and consent to the collection, use, and dissemination of your information as described herein.

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