HP printer offline windows 10

What are the effective methods to resolve the HP printer offline windows 10 issue?

Many HP printer users have encountered issues like HP printer offline windows 10, which makes their printers go offline despite being connected to the network. This technical error is often encountered in the network printers but sometimes home printers connected directly to systems may also face this issue. After following a prescribed set of instructions, you can easily resolve this issue.

HP printers provide the HP Print and Scan Doctor, an ingeniously designed printer diagnostic software for its specific models. It resourcefully helps in troubleshooting printer connectivity issues and more. Every HP printer user is advised to use and try the HP Print and Scan Doctor. 

We will now discuss various types of HP printer offline windows 10 issuesthat your printer might face: –

  1. HP printer offline error
  2. Printer Offline Processing Command Error- While processing commands when using a network printer, users generally encounter this error. It’s a general problem with every brand of the printer but can be fixed easily.
  3. Wireless Printer Offline Error
  4. Offline Printer Unable to Ping- It happens when your computer fails to recognize the printer. In this error, users are unable to ping the printer in their network.
  5. Offline Printer SNMP- It can cause issues with your printer’s connectivity. It can be fixed by disabling the SNMP feature.
  6. Offline Network Printer VPN- For fixing this error, you are supposed to change the VPN configuration of your printer.
  7. Printer Not Responding- It comprises an extensive range of issues such as not printing or not connecting to the network or not showing up as one of the added devices.

Main Reasons behind the HP Printer Offline Windows 10 error

  1. It happens when the connection between your HP printer and computer is either slow or not responding.
  2. There is some kind of internal error in your HP printer
  3. When there are too many unfinished printing tasks lined up

Troubleshooting Methods to fix the HP Printer Offline Windows 10 error

We will now discuss the effective troubleshooting methods to fix the HP Printer Offline Windows 10 error.

Method 1- To Change your HP Printer Properties

Do follow the below-mentioned steps: –

  1. Firstly, you should go to Control Panel and then to Devices and Printers
  2. Now, you should right-click the dropdown menu and then go to Printer Properties
  3.  Next, you have to select the Ports tab
  4. In the next step, you have to accurately choose the printer’s IP address
  5. You should now click on Configure Port
  6. Next, you should uncheck the SNMP Status Enabled
  7. Now, you should select OK so that changes should be saved

The above-mentioned steps will fix this issue for HP network printers only. If the issue persists then it could be a configuration error.

Method 2- To Change your HP Printer Settings

For fixing this issue, do follow the below-mentioned steps: –

  1. Firstly, you should go to Control Panel and then to Devices and Printers
  2. You should ensure that the correct HP printer is set to Default
  3. Now, you should select See What’s Printing after right-clicking on the default printer.
  4. You are supposed to remove any unfinished tasks from the list
  5. Next, you should select Printer and then uncheck Use Printer Offline
  6. You should ensure that the Use Printer Offline option is checked off
  7. Next, you should also ensure that your HP printer is properly connected to the system.
  8. Finally, you should turn off your HP printer and system and then turn them on again.
  9. If the issues still persist then you are advised to update and reinstall the HP printer drivers.

Method 3- To Install the Latest Windows Updates

Despite the fact that Windows 10 updates itself automatically from time to time, you can update it manually by following the below-mentioned steps: –

  1. Firstly, you should go to settings by pressing Windows + I
  2. Next, you should go to the Update and Security section and then select Check for Updates
  3. Windows will be automatically downloaded if any updates are available
  4. Finally, you should install the updates and then check whether the issue persists or not

Method 4- To Restart Print Spooler Service

You should follow this method if you are often getting the HP printer offline error message.

For fixing this issue, do follow the below-mentioned steps: –

  1. Firstly, you should go to the Run program by pressing Windows + R directly from the Windows explorer
  2. Next, you should enter services.msc and then click on ‘OK’.
  3. Subsequently, it will lead you to the Services window
  4. Thereafter, you are supposed to go to Print Spooler and then right-click and then select Restart from the menu.
  5. Next, you should check whether this issue persists or not

Method 5- To Check for VPN Connection

For fixing this issue, you have to check for VPN Connection and follow the below-mentioned steps: –

  1. Firstly, you should try to disconnect from the VPN and then access your HP printer again
  2. For using VPN and your HP printer, you should try connecting your HP printer to your PC with a USB cable
  3. HP users can also try to fix this problem by adjusting the VPN configuration and getting local network access.

Method 6- To Reinstall HP Printer Driver

For fixing this issue, you are supposed to reinstall HP Printer Driver and follow the below-mentioned steps: –

  1. Firstly, you should go to Control Panel and then to Devices and Printers
  2. Now, you should find your HP printer and then select Remove Device from the right-clicked dropdown menu.
  3. Next, in the confirmation dialog box, you should choose Yes
  4. Thereafter, you are advised to download the latest printer driver for your HP printer from its official website
  5. You should ensure that the downloaded version is compatible with your Windows version
  6. After the successful downloading, you can run/install the printer drivers
  7. Finally, you should check whether this issue persists or not

Conclusion

We have conceptually provided all relevant information regarding the HP Printer Offline Windows 10 error. HP users can use and apply all these troubleshooting methods to get the best results. If you face any similar issue or are unable to fix this error then you can contact our technical support team.

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