hp printer Error code

Fix HP printer Error codes

Printers are a sophisticated machine and no matter whether they are top of the line model or not, at some point in time, they will show errors or not able to print. Knowing about the Hp printer error codes will undoubtedly help you rectify it.

Error code 02

This error occurs when there is a problem with the drivers or with the printer cable

  • Turn your printer off.
  • Remove the USB cable.
  • Start the printer
  • If it shows the status ready, then first update the drivers and reconnect the USB cable.

Error code 10

Memory error

This error occurs when there is a problem with the chip of the cartridge, which hinders the printer from reading it.

  • Turn off your printer and then turn it on.
  • Remove the cartridge once and then reinsert it.

Error code 12

No paper in the tray

This error happens if there is no paper in the tray or there is a problem with the paper tray.

  • Insert the paper in the paper tray.
  • Ensure that the printer is level with the surface.
  • Check paper sensor.

Error code 13

Paper jam

This error occurs when there is a jammed paper in the printer.

  • Check for paper jam in the area where you have access to without opening the printer.

Error code 14 

Cartridge not installs

This error occurs when either the toner cartridge is not installed correctly, or your printer is unable to detect one.

  • Turn off your printer.
  • Remove the cartridge and then reinsert it.

Error code 16

This error means that the ink in the cartridge is low or the toner is empty.

  • Remove the cartridge
  • Shake it gently; this will distribute the ink evenly.
  • If the cartridge is empty, then change it.

Error code 20

This error occurs when there is memory insufficiency due to print job exceeding the memory limit.

  • Reduce the size of your print job.
  • Reduce the dpi of your document.
  • You can also increase the memory size.

Error code 21

This error is the same as the error 20 in which the memory overflow occurs due to exceeding print job.

Error code 22

This error happens due to the communication issue between the printer and the computer.

  • Remove the cable connecting the printer to the computer.
  • Reinsert it in another port if possible.

Error code 24 and 25

This error is due to memory overload.

  • Cancel print job from the printer’s settings first.
  • Send print command one by one.

Error code 30

This error occurs due to postscript firmware.

  • You have to reset the PS firmware SIMM.
  • You should also print another postscript file; it will remove the corrupt PS file

Error code 30.1.1

This is due to the disk crash of your printer.

  • You have to press the select button.

Error code 40

This error occurs when the data transmission fails between the computer and the printer.

  • If the printer is connected through USB, remove it and then reconnect it.
  • If connected wirelessly then reconfigure the connection and check for IP address is not changed.

Error code 41

This is due to the temporary failure of the print engine.

  • Turn your printer off and wait for a few minutes.
  • Restart your printer again.

Error code 49

Many reasons can cause this error; the primary one is the firmware issue.

  • Turn off your printer.
  • Restart it again and then update the firmware.
  • Reset the cable connections.

Error code 50.1

The fuser is failing to warm up to the required temperature.

Error code 50.2

The fuser is failing to warm up in the set amount of time.

Error code 50.3

The thermistor is becoming too hot.

Error code 50.4

This error could be due to faulty fuser.

Error code 50.5

This error could be due to the wrong type of fuser installed.

Error code 50.6

This error occurs when the cover of fuser is open.

Error code 50.7

This error is due to the failure of the fuser pressure mechanism.

Error code 50.8

This error occurs when the secondary thermistor detects a fault which leads to the low level of fuser temperature.

Error code 51

This error occurs when there is a fault in the beam detector.

  • You should replace the laser toner assembly.

Error code 52

This error is due to incorrect scanner speed.

  • You should contact the Hp support, and hp engineer will correct this error.

Error code 54

This error occurs due to wrong printer cycle power.

  • Check for the sealing tape and remove it from the toner cartridge.

Error code 55

This error will be caused by a poor connection between the DC controller and formatter.

  • Contact the Hp support to rectify this error.

Error code 56

More then, one reason can cause this error.

  • Check that the paper tray is correctly installed.
  • Check the printer configuration.

Error code 57.xx

Fan failure will cause this error.

  • Call a Hp engineer to remove this error.

Error code 58.xx

This could be due to multiple problems.

It could be due to a power problem, fan failure, or due to the DC controller fault.

  • You will need assistance from hp engineer to solve this error

Error code 59

It’s due to motor not working correctly.

  • Try to reset or change the memory.
  • Call the hp engineer for assistance.

Error code 60.xx

This error occurs when there is a fault in the motorized lift tray.

  • Check if there is any obstruction like a paper clip or staple pin.

Error code 62

Defective formatter Board or memory not appropriately fitted will cause this error.

  • Reset the memory chip.
  • Sometimes you have to replace the formatter board.

Error code 64 and 65

This error is due to a defective dc controller or bad firmware DIMMs.

  • Turn your printer off and wait for some time.
  • If the error isn’t resolved then replace DIMMs and formatter board.

Error code 66

This error is due to additional paper or envelops trays.

  • Turn the printer off.
  • Check that all the moving components are working properly.

Error code 67

This error occurs due to a memory problem or a defective paper guide.

  • Check the paper tray is not damaged.
  • Check that the input-output cable is installed correctly and not damaged.

Error code 68

Full or overloaded NVRAM will cause this error.

  • Print out the configuration page.
  • Then reset the NVRAM.
  • Re-enter the configuration details again.

Error code 69

The duplex unit is causing the problem that’s why this error.

  • Remove the obstruction if any.
  • Reset the duplex unit.

Error code 70 and 71

Compatibility issue with SIMM or the printer’s cartridge may cause this error.

  • Check that the cartridge is supported for your printer.

Error code 72

This error occurs when there is a defect in the front cartridge or formatter board.

  • Remove the front cartridge and install it correctly.
  • If necessary, replace the font cartridge.

HP printer Error codes 79

This error could be due to hardware malfunction, the problem with I/O card or firmware.

  • First, remove all the removable parts of your printer.
  • Reinsert them one by one. This approach will identify which part is malfunctioning.
  • Update the firmware with the latest version.

Error code 80 and 81

Net card issues and fault in the formatter board cause this error.

  • Update the firmware.
  • Remove and reinsert the I/O card.
  • If the problem still persists, then  replacing the formatter board is the only option.

Error code 89

This error occurs when the postscripts ROM fails. This could be due to damaged pins.

  • Turn off the printer and restart; this sometimes solves the issue.
  • Check the PS ROM for any damage.
  • If there is any damage, you have to replace the PS ROM.

Error code 99

Your printer’s firmware is out of date, or there is a failure with flash firmware.

  • Update to the latest firmware.
  • Replace the flash firmware DIMM.

Most of the error with your hp Printer error codes is easy to resolve. But some of them certainly require e an expert.

We do not recommend you to repair any damaged part of your printer yourself. It’s always better to seek assistance from an expert for HP printer error codes.

Support for HP printer

Support for Hp printers | HP printer support number

Hp is a leading brand dealing in laptops, printers and other electronic products and Support for Hp printer.

One this that set it apart from its competitor is its excellent customer support services.

Here we have detailed all the support services that you will get with your Hp printer and how you can avail them.

Hp support through the main website

Hp gives a plethora of support options for their various products including Hp Printers through their website

  • If you need any assistance for Hp printer head over to the Hp website and go to support page.
  • In the support, page choose the printer option
  •  Enter your printer’s model number.
  • Now you will be presented with driver and software support.
  • You will also get the Hp virtual chat support option.
  • Click on the virtual chat icon and a chat dashboard will appear.
  • It’s automated virtual chat support.
  • Enter your problem you are facing with your Hp printer, and it will reply with the best possible response to your query.

HP Print and Scan doctor support

  • Go to the Hp support page.
  • Enter your model number.
  • Now from the listed software, download the Hp print and Scan doctor.
  • Install the software and run it.
  • It will automatically find the issues you might be facing with your Hp printer and suggest you the possible troubleshooting steps.

More Hp support options

There numbers of other Hp support option for your printer.

Register your Hp printer on the support page.

If you register your Hp product on the support page, your warranty will be updated in Hp database.

This will ensure that there is no delay in getting the required expert services, in case you face any difficulty with your Hp product.

Get the location and contact of Hp service center nearest to you.

Enter https://support.Hp.com/in-en/contact-Hp and then choose, ‘find service center.’

You have to fill your location details in the form provided.

It will show all the Hp center nearest to you.

Find Hp replacement center

If there is a need to replace your printer’s cartridges or any other parts

  • Go to the Hp support home page and then select Hp authorized replacement center.
  • You have to choose your location then.
  • It will list the entire authorized Hp replacement centers near to your location.

Hp smart support

Hp provides the Hp smart support for your printer.

  • Open https://www.Hpsmart.com/ in your web browser.
  • Here you have to make an account.
  • Click on create account.
  • Fill up your credentials.
  • Then click the sign-up button.
  • With this account comes the Hp instant ink replacement service.
  • You can opt for it, and original Hp ink will be shipped to your doorstep every time you are low on ink.
  • With this account, solutions specific to your printer model will be sent to you without the hassle of searching individually.

Hp customer care service

Besides having several support options on their website, Hp also offer customer care service to its product’s users.

  • To chat with the customer care executive of Hp you have to call their customer care number.
  • Dial 877-353-6650 from your phone.
  • An automated voice will guide you through different option.
  • Opt for a chat with customer care executive.
  • This service is available on a 24/7 basis, but the best time to call is in the morning.
  • When you get on the chat, clearly state the issue you are facing with your printer.
  • They will help you in resolving the issue.
  • Hp, customer support unit, will help you with
  • Returns and Repairs issues.
  • They will provide you technical support.
  • They will help you with warranty Claim.
  • They will give you information regarding Refund a Charge.

Contact Hp customer service for printer through email

  • You can also email to Hp service and get back a reply to your problem.
  • Mail your query at this email address. HHOCustomerDelivery@Hp.com.
  • Hp support service takes anywhere 3 to 24 hours to reply.

Get Hp support through Hp social media profiles

  • Go to the @Hpsupportonline which is the official Twitter handle of Hp.
  • Tweet your query there.
  • A technical support executive will reply to you.

That is all the support you will get from the Hp support services. If you are facing any issue related to your printer or you are installing your printer for the first time and need any technical assistance feel free to contact the Hp customer services.